Privacy Policy

1. Information We Collect

When you make a purchase from us, we collect personal details you provide, such as your name, address, and email. We also automatically receive your IP address to help us understand your browsing experience.

2. Consent

How We Obtain Consent: When you provide personal information for a transaction, order, delivery, or return, we assume you consent to us using that information for those purposes. If we want to use your information for marketing, we will ask for your explicit consent or give you an option to decline.

Withdrawing Consent: If you change your mind after opting in, you can withdraw your consent at any time by contacting us at hello@scentismstudio.com.

3. Disclosure of Information

We may share your information if required by law or if you breach our Terms of Service.

4. Shopify

Our store is hosted on Shopify, which provides the e-commerce platform for us to sell our products. Your data is stored securely on Shopify’s servers with encryption.

Payment Security: If you use a direct payment gateway, Shopify will store your credit card information securely using PCI-DSS standards. Your transaction data is kept only as long as necessary and is then deleted.

5. Third-Party Services

We use third-party providers to perform services, and they may collect, use, and disclose your information as needed. We recommend reviewing their privacy policies. Note that your information might be subject to the laws of the provider’s location. If you leave our site or are redirected to another site, their privacy policies will apply.

6. Security Measures

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. Your credit card details are encrypted using SSL technology and stored with AES-256 encryption. Despite our efforts, no method of online transmission or storage is completely secure, but we adhere to industry standards and PCI-DSS requirements.

7. Cookies

Here’s a list of cookies we use:

  • _session_id: Stores session information like referrer and landing page.
  • _shopify_visit: Tracks visits to our site for 30 minutes.
  • _shopify_uniq: Counts visits by a single customer and expires daily.
  • cart: Keeps track of your cart contents for 2 weeks.
  • _secure_session_id: Stores session information.
  • storefront_digest: Determines access if the store has a password.

8. Age of Consent

By using our site, you confirm you are of legal age in your state or province or have parental consent if you are a minor.

9. Changes to This Privacy Policy

We may update this policy at any time. Changes will take effect immediately upon posting. If we make significant changes, we will notify you. If our store is acquired or merged, your information may be transferred to the new owners.

Questions and Contact Information

For questions or to access, correct, or delete your personal information, or to make a complaint, contact our Privacy Compliance Officer at hello@scentismstudio.com.