Worldwide Shipping Policy
Free Standard Shipping: We offer free standard shipping on orders over US$120 (after discounts) to most countries or regions.
1) Shipping Restrictions:
Please note that we are unable to ship to P.O. boxes, APO/FPO/DPO addresses, and non-continental Europe (including islands and territories affiliated with European countries). This is due to our carrier's inability to guarantee safe delivery to these locations. Additionally, please provide complete address details, including street and building numbers if applicable.
2) Customs Duties:
All shipments are delivered duty unpaid. This means that any customs or import duties will be charged when the parcel arrives in your country. These charges, including any return shipment costs or handling fees, are the customer's responsibility, particularly if DHL shipping is chosen. Please be aware that we cannot declare purchased items as gifts or list a lower value than the actual price due to customs regulations.
3) Delivery Time:
For in-stock items, expect a total delivery time of 1-7 business days for order processing plus the shipping time listed. For pre-order items, delivery will be calculated from the estimated shipping date plus the listed shipping time. If your order includes both in-stock and pre-order items, the shipping date may vary based on the availability of the pre-order items.
4) Shipping times and fees by country and region are listed below:
| Country/Region | Standard Shipping Time | Standard Shipping Fee | DHL Shipping Time | DHL Shipping Fee |
|---|---|---|---|---|
| United Kingdom | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| United States | Up to 7 business days | $12 (Free over $120) | Up to 3 business days | $25 |
| United Arab Emirates | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Australia | Up to 7 business days | $12 (Free over $120) | Up to 3 business days | $25 |
| Germany | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Austria | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Belgium | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Denmark | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Israel | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Canada | Up to 8 business days | $12 (Free over $120) | N/A | N/A |
| France | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| South Korea | Up to 7 business days | $12 (Free over $120) | Up to 3 business days | $25 |
| Japan | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| New Zealand | Up to 8 business days | $12 (Free over $120) | N/A | N/A |
| Singapore | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Switzerland | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Sweden | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Spain | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Norway | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Qatar | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Romania | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Poland | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Netherlands | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Ireland | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Italy | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Greece | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Finland | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Taiwan | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Saudi Arabia | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Lithuania | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Brazil | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Bulgaria | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Croatia | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Cyprus | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Czech Republic | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Hong Kong | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Hungary | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Iceland | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Kuwait | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Luxembourg | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Mexico | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Turkey | Up to 7 business days | $12 (Free over $120) | N/A | N/A |
| Region | Shipping Fees |
|---|---|
| Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bhutan, Bahrain, Barbados, Belize, Benin, Bolivia, Botswana, Bosnia & Herzegovina, Brunei Darussalam, Burundi, Cambodia, Cameroon, Cape Verde, Chad, Colombia, Comoros, Congo, Costa Rica, Chile, Djibouti, Dominica, Dominican Republic, Ecuador, Equatorial Guinea, Egypt, El Salvador, Eritrea, Estonia, Faroe Islands, Finland, Fiji, Gabon, Gambia, Ghana, Georgia, Gibraltar, Greenland, Grenada, Guam, Guinea, Guyana, Honduras, Jamaica, Jordan, Kazakhstan, Kenya, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Oman, Panama, Papua New Guinea, Poland, Philippines, Peru, Portugal, Rwanda, Russia, Saint Lucia, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia (Slovak Republic), Spain, Slovenia, South Africa, Sri Lanka, Suriname, Switzerland, Tajikistan, Thailand, Tanzania, Togo, Trinidad and Tobago, Turks and Caicos Islands, Uganda, Ukraine, Uzbekistan, Vanuatu, Vietnam, Virgin Islands (U.S.), Zambia, Zimbabwe. | Available at checkout. |